Educa International School

1. Introduction

Welcome to Educa International School ("EIS", "the School", "we", "us", or "our"), Rangpur. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains, in detail, how we collect, use, store, disclose, and protect information relating to prospective students, current students, parents and guardians, alumni, job applicants, staff, vendors, and visitors, whether that information is collected through our website https://eisrangpur.net, in person at our campus, over the phone, by email, or through any other channel.

This document is intentionally detailed so that every stakeholder of the School — applicants, current families, staff, contractors, and visitors — can understand exactly what data is collected about them, why it is collected, how long it is kept, and what rights they have over it.

By visiting our website, submitting an admission application, enrolling a child, applying for employment, or otherwise interacting with the School, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please contact us before submitting any personal information, or refrain from using our services.

2. Definitions

• Personal Information: Any information that identifies, or can reasonably be used to identify, a specific individual.
• Student Data: Personal information relating to a currently or formerly enrolled student, including academic, health, and behavioral records.
• Processing: Any operation performed on personal information, including collection, storage, use, disclosure, or deletion.
• Data Subject: The individual to whom personal information relates (student, parent, staff member, applicant, or visitor).
• Third Party: Any person or organization other than the Data Subject and the School, including vendors and government bodies.
• Cookies: Small text files placed on a device by a website to store information about the visitor's browsing session.
• Consent: A freely given, specific, and informed indication of agreement to the processing of personal information.

3. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website https://eisrangpur.net
• Prospective students and their parents/guardians during the admission and enquiry process
• Currently enrolled students and their families
• Alumni of Educa International School
• Job applicants, current employees, and contractors
• Vendors, suppliers, and business partners
• Visitors to our physical campus, including areas under CCTV surveillance

This policy does not apply to the practices of third-party websites linked from our site, or of organizations that are not controlled by or affiliated with Educa International School.

4. Information We Collect

4.1 Personal Information Provided by Parents/Guardians and Students

• Full name of the student and parent/guardian
• Date of birth and birth registration / national ID (NID/passport) information
• Gender and nationality
• Permanent and current residential address
• Phone number(s) and email address(es)
• Previous school information, transfer certificates, and academic records/transcripts
• Photographs, video recordings, and other identification details
• Emergency contact names, relationships, and phone numbers
• Parent/guardian occupation and workplace details (for administrative and emergency purposes)
• Payment and billing information (for tuition fees, transport fees, and other charges)
• Signature (physical or digital) on forms, undertakings, and consent documents

4.2 Student Academic and Welfare Information

• Academic results, report cards, examination scripts, and progress reports
• Attendance and punctuality records
• Behavioral and disciplinary records, including counseling notes where applicable
• Health information necessary for safety, such as allergies, chronic conditions, medication needs, and emergency medical instructions
• Participation in co-curricular activities, sports, clubs, and competitions
• Library borrowing records and IT/computer lab usage logs
• School transport route and pickup/drop-off information, where transport services are used
• Cafeteria/canteen dietary requirements, including allergies and religious dietary preferences

4.3 Technical and Website Usage Information

• IP address and approximate geographic location
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Date, time, and duration of website visits
• Pages viewed, links clicked, and referring/exit pages
• Information collected through cookies, pixels, and similar tracking technologies

4.4 Information from Job Applicants and Staff

• Curriculum vitae (CV), academic certificates, and professional references
• National ID, TIN, and bank account details (for payroll purposes, if hired)
• Interview notes and background/reference check results
• Employment history, salary expectations, and professional qualifications

4.5 CCTV and Campus Security Information

Educa International School operates closed-circuit television (CCTV) cameras in common areas of the campus, including entrances, corridors, and the schoolyard, for the safety and security of students, staff, and visitors. Footage is retained for a limited period and is accessed only by authorized personnel for security and disciplinary purposes.

4.6 Information from Alumni and Donors

For alumni relations, we may retain contact information, graduation records, and, where voluntarily provided, career updates and achievements shared for newsletters or alumni events. If you make a donation or contribution to the School, we may also retain records of that contribution for accounting and acknowledgment purposes.

5. How We Collect Information

• Online admission forms, enquiry forms, or contact forms available on our website
• Email correspondence, phone calls, or in-person communication at our campus
• Cookies and analytics tools while browsing our website
• Interactions with our official pages on social media platforms (Facebook, Instagram, YouTube, etc.)
• Applications submitted for admissions, employment, or job circulars
• Attendance at school events, open days, parent-teacher meetings, and orientation sessions
• CCTV cameras installed at the campus
• Surveys, feedback forms, and satisfaction questionnaires

6. Legal Basis for Processing

• Consent: Where you have given clear consent for us to process your information for a specific purpose.
• Contractual necessity: Where processing is necessary to provide admission, education, or employment services under an agreement with you.
• Legal obligation: Where we are required to process information to comply with applicable education laws or regulatory requirements.
• Legitimate interest: Where processing is necessary for purposes such as campus safety, administrative efficiency, or communication, provided these interests do not override your fundamental rights.
• Vital interest: Where processing is necessary to protect the life, health, or safety of a student or another individual, such as in a medical emergency.

7. How We Use Your Information

• Completing the student admission and enrolment process, and maintaining academic records
• Communicating with parents about student progress, attendance, fees, and institutional activities
• Managing tuition fees, transport fees, and other financial transactions
• Maintaining the safety, discipline, and security of the institution, including through CCTV monitoring
• Organizing co-curricular activities, field trips, sports events, and competitions
• Improving website functionality, content, and user experience
• Sending relevant notices, circulars, newsletters, and event invitations
• Processing job applications and managing employment records
• Complying with legal obligations and requirements of education boards and regulatory authorities
• Using information (in de-identified or aggregated form) for institutional research, statistics, accreditation, and quality improvement
• Responding to enquiries, complaints, and feedback
• Maintaining alumni relationships and organizing alumni events

8. Marketing and Promotional Communications

From time to time, we may send you newsletters, event invitations, or promotional information about the School's programs. You may opt out of receiving such non-essential communications at any time by contacting us using the details in Section 20, without affecting essential communications related to your child's education, safety, or administrative matters.

9. Information Sharing and Disclosure

We do not sell your personal information. However, your information may be shared in a limited manner under the following circumstances:

• With relevant education boards, ministries, or regulatory authorities, where legally required
• With third-party service providers (such as payment gateways, transport partners, or IT service providers) who work on behalf of the School and are contractually bound to maintain confidentiality
• With examination boards and affiliated academic bodies for the purposes of registration, examinations, and certification
• In connection with legal proceedings, court orders, or lawful government requests
• For the School's safety, fraud prevention, or other legitimate business interests
• With medical professionals or emergency services in the event of a health or safety emergency

Whenever such information is shared, we take reasonable steps to ensure that the receiving party is obligated to maintain the confidentiality and security of your information.

10. International Data Transfers

In limited circumstances, such as when using certain cloud-based software, analytics, or communication tools, your information may be processed on servers located outside Bangladesh. Where this occurs, we take reasonable steps to ensure that such third parties maintain an appropriate standard of data protection consistent with this policy.

11. Cookies Policy

Our website https://eisrangpur.net uses cookies to improve user experience. Cookies are small text files stored in your browser that help with website functionality, statistical analysis, and displaying relevant content.

11.1 Types of Cookies We Use

You may disable or delete cookies through your browser settings at any time, although doing so may limit certain functionalities of the website.

12. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

• Limited and controlled access to information on a need-to-know basis (Access Control)
• Secure server and database management, with password protection
• Regular security reviews and software updates
• Physical security measures for paper-based records, including locked filing cabinets
• Staff training on the confidential handling of student and family information

However, no method of transmission over the internet, or method of electronic storage, is completely secure. While we make every effort to protect your information, we cannot guarantee its absolute security.

13. Data Breach Notification

In the unlikely event of a data breach that poses a significant risk to your rights or interests, we will take prompt steps to investigate and contain the breach, and will notify affected individuals and, where legally required, relevant authorities, without undue delay.

14. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal, accounting, or reporting obligations.

15. Children's Privacy

As Educa International School is an educational institution, we collect and retain information relating to students, many of whom are minors. In such cases, we exercise additional caution, and student information is collected only with the consent of a parent or legal guardian. We use this information solely for educational, administrative, and safety purposes and do not share it unnecessarily with third parties. We do not knowingly collect personal information directly from children through the website without parental involvement.

16. Your Rights

With respect to your personal information, you have the following rights, subject to applicable law:

• The right to access and verify your stored personal information
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of information under certain circumstances
• The right to object to, or request restriction of, certain processing activities
• The right to opt out of marketing or promotional communications
• The right to know how your information is being used, and to request a copy of it
• The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the details provided in Section 20. We will make every effort to respond to your request within a reasonable time, and may require verification of your identity before processing certain requests.

17. Photography, Videography, and Media Consent

The School may take photographs or videos of students during classes, events, sports, and other activities for use in the school yearbook, newsletters, website, social media, and promotional materials. Parents/guardians may withdraw consent for their child's image to be used in external publications at any time by contacting the School administration in writing.

18. Third-Party Links and Embedded Content

Our website may contain links to other third-party websites, or embedded content such as social media feeds, maps, or videos. These third parties have their own privacy policies, and we are not responsible for their content or privacy practices. We recommend that you review the privacy policy of any third-party website or service before interacting with it.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website with a revised "Last Updated" date, and we will make reasonable efforts to notify parents and staff of significant changes through appropriate channels, such as email or official notices. We recommend reviewing this page periodically.

20. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy, or wish to exercise any of your rights described above, please contact us at the address below:

21. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the applicable laws of the People's Republic of Bangladesh. Any disputes arising from this policy shall be subject to the jurisdiction of the competent courts of Rangpur, Bangladesh.

22. Acknowledgment

By enrolling a student at Educa International School, applying for employment, or otherwise using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Thank you for trusting Educa International School with your information. We remain committed to protecting your privacy and the privacy of your family.